For all your questions about after-sales service:

Florian Lamana (Serious / Trialspirit)
florianl@seriousconnection.com
+33 6 71 53 56 16

Christian gugliotta (Serious / Allauch)
contact@seriousconnection.com
+33 6 15 74 75 70

Emerik courtel (Serious / IORE)
emerik@seriousconnection.com
+33 6 20 22 02 41

Florian Belhacene (Serious / Bike Art)
florianb@seriousconnection.com
+33 6 89 47 07 29

Louis Brenon (Serious / IORE)
louis@seriousconnection.com
+33 6 67 96 63 16
Because after-sales service is an integral part of the product, the Serious Connection team will do everything possible to answer your questions about our products:
– Their operation
– Their maintenance
– Their lifespan
The drop in performance, yield or premature wear of one of our products is often the consequence of improper assembly or adjustment. Do not hesitate to contact us for advice or assistance on the implementation, maintenance and optimization of our products. After-sales service is also an efficient and rapid response for the establishment of the warranty for a defective product. This also applies when it is no longer under warranty.